Privacy Statement

Faay Vianen B.V. is located on Mijlweg 3, 4131 PJ, Vianen and is registered in the Register of Companies under number 30172606 (hereinafter referred to as: ‘Faay’).

Faay believes that the personal data of our website visitors should be treated with great care. We are committed to protecting the privacy of visitors to this website. Please read this privacy statement carefully so that you will know how we obtain and use personal data.

Any questions regarding this privacy statement, your rights or complaints should be addressed to:

Faay Vianen B.V.
Mijlweg 3
4131 PJ  Vianen
0347 37 66 24
info@faay.nl

General

The responsible handling of data from website visitors is of great importance to Faay. Personal data is carefully processed and secured. In doing so, we fully comply with the requirements of applicable legislation and regulations.

Type of personal data and processing purposes

In order to promote the use of the website, we may record your data in a file, including the information provided to us by you and details of your visit to the Faay website. When you fill in the forms on the website or request information from us, we also ask you to enter your name, email address and other relevant (contact) information.

We will only use the information collected for the purpose of:

  • contacting you within the framework of a normal customer relationship;
  • enabling an optimal use of our website, products and services; and
  • keeping you informed of interesting information and/or offers of our products and/or services.

Faay does not pass on your personal data to third parties outside the EU or any international organisation. You are not obliged to provide personal data but we may not be able to help you in the right way if you then request something from Faay.

Opt-in

The website gives users the possibility to opt in. This means that you decide for yourself whether you want to receive our newsletters, special offers and other information about new products, services, possibilities and/or events. If you want to be removed from a mailing list and therefore no longer want to receive information about this subject, you can use the opt-out option in the relevant email.

Cookies

The Faay website uses so-called cookies. More information about Faay’s use of cookies can be found in our’Cookie policy‘.

The Faay group and data provision

Faay can, in line with the purpose of processing for which the data was collected, provide your data to its affiliated companies.

In addition, the personal data may be provided to third parties (e.g. hosting and IT support, marketing services) that we use for the execution of our services. These third parties will then act as processors, only on our behalf (and under our instruction). Outside of this, we will not provide any data to third parties, unless we are legally obliged to do so.

Your consent

As previously mentioned, some processing activities are based on your consent. In these cases, you have the right to withdraw your consent at any time by sending notice to info@faay.nl or by sending your letter to Faay Vianen B.V., Postbus 116, 4130 EC Vianen, the Netherlands.

If you withdraw your consent, Faay will no longer process your personal data. However, the withdrawal of your consent shall not affect the lawfulness of the processing operations undertaken with your consent, prior to its withdrawal.

Security and retention period

Faay ensures adequate security of the personal data it has in its possession, in line with the applicable legal requirements and guidelines.

Faay does not store your personal data for longer than is necessary for the purpose of processing or as required by the Public Records Act (Archiefwet).

Your rights

Faay wishes to be clear about the way in which it handles the personal data of the website visitor. This privacy statement is intended as a contribution to this.

You are entitled to access the personal data that has been processed about you, subject to certain legal exceptions. In addition, you can object to the collection and further processing of your personal data and you have the right to correct your personal data if necessary. You can also ask us to limit the processing.

We will remove or correct any information that is inaccurate or out of date.

At your request, we will also delete your personal data without undue delay, unless we have a legal basis to continue the processing, for example where the processing would be necessary to establish, exercise or defend a legal claim or if it were necessary for the implementation of the Agreement with you.

In order to exercise one of the above rights, please contact us via info@faay.nl. You can also send a letter to Faay Vianen B.V., P.O. Box 116, 4130 EC Vianen, The Netherlands.

With regard to such requests, we kindly ask you to provide Faay with the relevant information so that we can carry out your request. Please mention your full name and email address so that we can properly identify you. Faay will respond to your request as soon as possible, but in any case within one month.

If you do not agree with our processing of your personal data, please note that you may submit a complaint to the Dutch Data Protection Authority, the Dutch regulatory authority.

Complaints

If you have any complaints about Faay’s data processing, please feel free to contact us. Faay will assess your complaint and if necessary we will contact you for more information. We will always confirm receipt of your complaint or objection within five working days.

We aim to process any complaint or objection within one month. If it is not possible to make a decision within one month, we will inform you of the reasons for the delay and when the decision is expected to be delivered (not later than 6 months after receipt).

At any time before, during or after the complaints process described above, you can also submit a complaint to the Dutch Data Protection Authority, or court of law.

Links to other websites

This privacy statement does not apply to other websites that are connected to the Faay website by means of links. Please refer to the relevant websites for their corresponding privacy statements.

Amendments

Faay reserves the right to make changes to this privacy statement. Therefore, please check our privacy statement regularly.

Version 01-2018